The generalised interruptions of operations and supply, together with the creation of new models of remote work were the main marks of the health crisis. To discuss these marks, the 2021 Innovative SME Conference returns to the in-person format combined with the broadcasting on a digital platform.

The debate will contemplate the experiences of business leaders, their priorities, strategies and practices in the reinvention of the supply ecosystem management processes and Human Capital as determining factors in the constitution of new competitive advantages, exploring aspects such as:

• The return of companies to their production cycles in response to growing demand;
• The difficulties in stabilising and rebalancing supply chains, which limit companies' ability to develop their market strategies;
• The need for companies to reinforce their human capital, facing new challenges in attracting and retaining qualified resources adjusted to the needs of the business transformation;
• The visible difficulty for companies in filling job positions, especially for technical specialist roles or projects of a technological and innovation nature.